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Managing Difficult Conversations

WEBINAR – Managing Difficult Conversations

  • Given everything that is going on in the world around us right now, lots of us are finding ourselves trying to prepare to have difficult conversations both in our personal and professional lives.
  • Most of us know all the key elements involved in handling a difficult conversation, however despite knowing this, in reality, it is often really difficult to put this into practice.  Why is this?
  • This webinar will use the neuroscience of how our mind works to look at what happens in our minds when we prepare for and engage in difficult conversations.  Why is it that our emotional minds often take over and we aren’t able to be the calm, rational person we had planned to be?
  • The session will demonstrate how to use practical tools and techniques from the Chimp Model to start to be more prepared and ready for challenging conversations.



Managing Difficult Conversations

This webinar is hosted by a trained mentor and focuses on the group’s experiences, ideas, and advice to help you to get the best out of yourself whilst working from home. 

This online workshop will focus on:

  • What happens in our minds when we both prepare for and engage in challenging conversations
  • Finding out what it is about challenging conversations that is difficult for each of us individually.
  • What beliefs could be behind some of the unwanted emotional hijacks you might you may be experiencing in this situation.
  • Developing take away plans for using the Chimp Model to prepare for and manage difficult conversations moving forwards.

You can discuss your concerns with a group of like-minded people in a safe environment. The discussion will be lead by one of our Mentors, who will be able to offer guidance and offer suggestions to help you get the best out of yourself in challenging times.

We are also able to deliver this webinar exclusively to your team or organisation, contact us to find out more.


What to Expect


Exclusive Video: Introduction to The Chimp Model

Before the webinar, you will be given access to an exclusive video from Professor Steve Peters. This 20-minute video introduces The Chimp Model and the neuroscience behind it. We advise that everyone watches this as it will give you the foundations of knowledge required to take part in the webinar.

The Webinar

The webinar will last for around 60 minutes, you will be given a chance to talk with a group of other like-minded people and one of our trained mentors. Together, we will discuss some of the problems we are facing and then look at strategies and techniques that can help you to better manage your behaviours and emotions during difficult conversations.



Frequently Asked Questions


What is a Webinar?
A webinar is a web-based seminar that uses video calling to connect its delegates. Using a computer with a camera and microphone, or a smartphone you are able to talk with others, just like you would at a seminar.
What equipment do I need to access the webinar?
We use a video confercing software called Zoom to host our webinars. If you have a computer with a web camera and microphone or a modern smartphone or tablet, you should be able to connect easily to Zoom. You can find out detailed information about Zoom’s technical requirements here.


Do I need to interact with others during the webinar?
Yes, our webinars are designed to be interactive, group discussions. In order to take part in the discussions, it’s essential that you have a microphone, we also recommend that you have a camera so the session is as close to an in-person meeting as possible.
How do I install Zoom?
You can download Zoom for your laptop or computer here. If you are using a smartphone or tablet, Zoom can be downloaded on the app store by searching for Zoom Cloud Meetings.

Get in Touch

We’d love to hear from you! Please feel free to get in touch using the form below.