WEBINAR – Managing Difficult Conversations
- Given everything that is going on in the world around us right now, lots of us are finding ourselves trying to prepare to have difficult conversations both in our personal and professional lives.
- Most of us know all the key elements involved in handling a difficult conversation, however despite knowing this, in reality, it is often really difficult to put this into practice. Why is this?
- This webinar will use the neuroscience of how our mind works to look at what happens in our minds when we prepare for and engage in difficult conversations. Why is it that our emotional minds often take over and we aren’t able to be the calm, rational person we had planned to be?
- The session will demonstrate how to use practical tools and techniques from the Chimp Model to start to be more prepared and ready for challenging conversations.