Conference and Events – Booking Terms & Conditions 

Booking & Payment

• Your place is secured once full payment has been received or an invoice has been sent for payment.
• Invoices must be paid within 14 days of issue or prior to the event, whichever comes first.

Cancellation & Refunds

• Please submit your cancellation in writing to enquiries@chimpmanagement.com. Refunds and credits towards other services are available as follows:
  • More than 28 days before event: 100% refund
  • 14–28 days: 50% refund
  • Less than 14 days: No refund
• If you are unable to attend, name changes are allowed up to 24 hours before the event.

Event Changes

• The organiser reserves the right to make minor adjustments to content, speaker timings, or venue if necessary.
• If the event is cancelled by the organiser, a full refund will be issued.

General

• By booking, attendees agree to respect event guidelines and refrain from recording or distributing content without written permission.
• Accessibility needs must be shared in advance to ensure suitable arrangements.