Webinar Courses – Booking Terms & Conditions  

Train-a-trainer

The Webinar Courses are about individual self-development and are not a ‘train the trainer’ programme. Completion of the programme does not qualify or give participants licence to coach or train others within The Chimp Model.

Course Progression & Prerequisites

For participants enrolling in the Webinar Courses, it is the booker’s responsibility to ensure that they (or the attendee) possess the appropriate level of knowledge and understanding before progressing to more advanced parts of the course.

Chimp Management Ltd cannot be held liable for any misunderstanding or unsatisfactory learning outcomes resulting from enrolment on a course level that does not match the attendee’s current level of understanding. No refunds shall be provided for courses booked incorrectly, where a participant enrols in a course that is not appropriate to their level of knowledge.

If you are unsure which level is most suitable, please contact enquiries@chimpmanagement.com for guidance prior to booking.

Email Communications

By agreeing to register on to the course, you will receive email communications including, but not limited to, workshop details, resource links and Zoom access details. Please be assured all information will be relevant to your participation in the course and further learning journey. Without your approval, we are unable to enrol you within the course.

Confidentiality

Chimp Management treat all workshop sessions as confidential. Meaning we will not share the experiences or opinions discussed within the Q&A chat discussion. We ask participants to please also be respectful of the views and privacy of others within your group. We encourage participants to share openly and support one another throughout the course; however, Chimp Management are not responsible nor liable for what delegates chose to discuss within or outside of the course sessions.

The only instances where your Mentor may break confidentiality would be: if they believed you or another person were in danger or harm, or if you shared information about someone being harmed, then an appropriate agency would be contacted; or in Mentors’ supervision for their development, when personally identifiable information would not be shared.

Conflict and disruption

We want to ensure that everyone on our course has a positive and enjoyable learning experience. Should Chimp Management deem a participant disruptive during the course and the parties are unable to resolve the issues of the disruption. Chimp Management reserve the right to withdraw the course invite

Mentor Observance

From time to time, additional Mentors from the Chimp Management team may attend a session. This is part of our commitment to internal learning and development. Mentors observing a session will have their camera and microphone off and will only be observing the main room discussion and not the small group discussions.

If you have any queries about the programme, please contact us using our enquiries email address: enquiries@chimpmanagement.com